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Italiano
Expired
Revoked
Valentina Ollearo
1EdTech Digital Certification
VALIDATED BADGE
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Issued by ASSOLAVORO
Protecting, assisting and representing private employment services is our #work. Assolavoro is member of @WECglobal and @WECeurope
Issuance Date
24/10/2023
Expiration date
Never
Badge code
124157
Date of the event:
from 05/10/2023 to 06/10/2023
Duration:
6 h
Description:
Ottiene questo badge chi ha partecipato al modulo "Negoziazione costruttiva" dei giorni 5 e 6 ottobre 2023 (dalle 9.30 alle 12.45).
Badge issuance criteria:
Other info:
Docente: Kairos Solutions
Obiettivi:
- Conoscere il proprio atteggiamento negoziale
- Diventare un negoziatore costruttivo
- Utilizzare il metodo della «trattativa oggettiva»
- Liberare le trattative da conflitti personali
- Costruire alternative strategiche
- Aiutare il cliente a comprendere a fondo le proprie esigenze
- Saper utilizzare un dialogo persuasivo
Contenuti:
Negoziazione costruttiva:
- Le 3 fasi della negoziazione
- I sistemi di interesse nella negoziazione
- La migliore alternativa all’accordo negoziato
- I 5 pilastri per condurre la negoziazione
- Le 6 trappole da evitare
La Mappa del cliente
- I 3 «Perché» del Cliente
- Esplorare il sistema dei valori
- Scovare il beneficio principale
- Individuare l’utilità e i vantaggi
Il 4MAT-AGREEMENT
- Un metodo per strutture il dialogo con il cliente
- Le 4 domande chiave
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